Dr. Mukherjee joined ACI as a Research Fellow in October 2015. Her research interests focus around international retail development in emerging markets and she adopts the scenario planning methodology in researching the future of retail development in emerging markets. She also holds a Research post within Said Business School, University of Oxford. Her work has been published in Asia pacific business review, Futures and International Review of Retail, Distribution and Consumer Research. She is editor of the book ‘Retailing in emerging markets: A policy and strategy perspective’ and has written op-eds for Times of India and Indian Express. She has experience in working with retailers such as John Lewis, Sainsbury’s and global companies such as AMDOCS in her capacity as a researcher and consultant.
Dr. Mukherjee completed her doctorate from Manchester Business School, University of Manchester in 2006. She has an MBA from the University of Leeds and a First Class Bachelor’s Degree in Sociology from Presidency College, University of Calcutta, India.
Natalie Truong is a Research Fellow within ACI.
She obtained her PhD from the Norwegian School of Economics. Her research area is consumer behavior, with a focus on beauty perception among Asian consumers. Her research interests lie in the psychological processes that underlie the way consumers define beauty.
Chitra Panchapakesan is a Research Associate within ACI. Her research interests lie in area the health communication, health systems, civic engagement and mobile communication. She is also a Ph.D Candidate at Wee Kim Wee School of Communication and Information, Nanyang Technological University, under the supervision of Prof May O. Lwin.
Before joining the Ph.D program at NTU, Chitra worked as an Associate Consultant at iqDynamics, Singapore, for six months. She completed her MSc in Information Studies at Nanyang Technological University, Singapore. Prior to that, she worked as a Support Engineer at Ernst & Young, India for three years after obtaining her Bachelor of Technology Degree in Computer Science from University of Kerala, India.
Koh Juan Zhen
Juan Zhen is a Research Assistant at ACI. Her research interests lie in the area of consumer behaviour and how emotions and subconscious mental processing influence decision-making.
Prior to joining ACI, Juan Zhen was a Management Associate graduate and an Assistant Manager in Marketing and Business Development at Sentosa Development Corporation and its subsidiaries. She worked with key stakeholders and led various integrated marketing campaigns, e-commerce enhancements and partnership initiatives to drive reach and sales.
Thevagi is in-charge of the administrative role in supporting the research team at ACI. She is responsible to ensure that Professors’ requirements are met in order for a smooth completion of their projects.
She graduated from the University of London with a Degree in Accounting and Finance. Prior to joining ACI, she has worked in OCBC and Central Provident Fund, assisting the finance department.