2017 ACI Asia Business Series – August Roundtable

Tapping on Consumer Insight to Design for the Future

1 August 2017, Tuesday
InterContinental Hotel Singapore | Grand Ballroom III, Level 2
80 Middle Road, Singapore 188966 (Map)

About the Roundtable

As businesses around the world experience various forms of disruptions and adjust to the turbulent global economic outlook, how can companies better prepare themselves to thrive in the dynamic Asian market, and more critically, sustain their market share and gain the confidence of their consumers in the uncertain times that lie ahead?

Understand how to identify the unspoken needs of consumers via pertinent insight and translate them into products and services which can positively impact your business and brand future.

The second roundtable session is a prelude to a session at the Summit and this focused session will share on the importance of consumer insight as the foundation for design thinking.


2:00 p.m. Registration
2:30 p.m. – 3:00 p.m. Keynote Address 
  Professor Boh Wai Fong, ACI Fellow & Head of ITOM Division, Nanyang Technological University
 3:00 p.m. – 4:00 p.m. Discussion & Debate moderated by Professor Boh Wai Fong
 4:00 p.m. – 4:30 p.m. Summary & Closing Remarks
 4:30 p.m. – 5:00 p.m. Coffee & Networking
 5:00p.m. End of Program

Session Chair

Boh Wai Fong
ACI Fellow and Head of the Information Technology & Operations Management Division
Nanyang Technological University


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Garick Kea
Executive Director – Consumer Insights, Nielsen Singapore

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Agnes Kwek
Executive Director, DesignSingapore Council, Ministry of Communications and Information

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Kristin L. Wood
Engineering and Product Development Pillar Head, & Co-Director of the SUTD-MIT International Design Center, Singapore University of Technology and Design

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Low Cheaw Hwei
Head of Design, Philips ASEAN Pacific and Head of Design Consulting, Asia, Philips Design

Supporting Media Partner


Singapore’s only financial daily, The Business Times provides a complete guide on the local, regional and international business scene. Apart from in-depth corporate news and incisive commentaries, The Business Times carries lifestyle stories on a wide range of topics including food, travel, motoring, art and collection, for the well-heeled. First launched on October 1, 1976, The Business Times is an authoritative newspaper and a key source of business intelligence for investors, managers and businessmen in Singapore and the Asian region.